Acceptance of Terms and Collection of Personal Information

By accessing or using our website, submitting an enquiry, registering for our Residential Broadband Services, Business Broadband Services, Corporate/Enterprise Internet Services, Internet Leased Line (ILL) Services, Voice Services, IPTV Services, OTT Subscription Services, and Value Added Services, IOT Products, SaaS, CPaaS, , participating in promotional campaigns, or otherwise providing your personal information through our website, mobile applications, advertisements, customer support, sales representatives, events, or offline marketing activities, you acknowledge that you have read and agreed to these Terms of Use.

Where applicable, your personal information will be collected and processed in accordance with our Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”). By voluntarily submitting your information, you consent to its collection and use for the purposes described in our Privacy Policy.

Intellectual Property

The content, design, graphics, logos, and other materials on our website are protected by intellectual property laws. You may not modify, reproduce, distribute, or use any of our intellectual property without our prior written consent.

User Responsibilities

1. You must be at least 18 years old or have the legal capacity to enter into agreements to use our services.
2. You are responsible for maintaining the confidentiality of your account and password. Any activities that occur under your account are your sole responsibility.
3. You agree not to engage in any unlawful activities, violate any applicable laws or regulations, or infringe upon the rights of others while using our services.
4. You are solely responsible for any content you upload, transmit, or share through our services. You grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and distribute your content for the purpose of providing our services.

Personal Data and Privacy

We respect your privacy and are committed to protecting your personal information. Any personal data collected through our website or services will be processed in accordance with our Privacy Policy and applicable data protection laws.

Personal information may be collected through online enquiry forms, customer registration forms, advertisements, promotional campaigns, customer support interactions, sales representatives, events, and other lawful means for purposes including responding to enquiries, providing services, customer support, service improvements, marketing communications (where consent has been provided), and compliance with legal and regulatory obligations.

Where required by law, you may withdraw your consent to receive promotional communications at any time. However, we may continue to process or retain certain information where necessary to provide our services or where required by applicable laws, regulatory requirements, dispute resolution, fraud prevention, audit, or legal proceedings.

Prohibited Activities
You must not:

1. Use our services for any illegal, harmful, or unauthorized purposes.
2. Interfere with the security or integrity of our website or services.
3. Attempt to gain unauthorized access to any account, computer system, or network.
4. Engage in any form of harassment, abuse, or discrimination towards other users.
5. Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
6. Transmit any viruses, malware, or other malicious code that may damage or disrupt our website or services.

Termination

We reserve the right to suspend or terminate your access to our website and services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

Disclaimer of Warranty

Our website and services are provided on an “as-is” basis without any warranties, expressed or implied. We do not guarantee that our website or services will be error-free, secure, or uninterrupted.

Limitation of Liability

We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of these Terms will be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].

Changes to Terms

We reserve the right to modify or update these Terms of Use at any time to reflect changes in our services, business practices, or applicable laws and regulations. Updated Terms will become effective upon publication on our website unless otherwise stated. Continued use of our website or services after such updates constitutes acceptance of the revised Terms. Where changes affect the processing of your personal information, such changes will also be reflected in our Privacy Policy.